Leading analysts, Frost & Sullivan, just issued Best Practices Research concerning the true value of UC for SMBs. As part of this research, they recognized Digium's Switchvox UC solutions with the coveted Customer Value Enhancement Award for UC.
The Frost & Sullivan Award for Customer Value Enhancement is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on investment that customers make in its services or products.
This Award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Customer Value Enhancement Award for UC